SAP Commerce
Enterprise storefronts that are built well, kept current and connected to the systems around them.
Typical work
- Implementation
- Version upgrades
- System integrations
- Performance tuning
Customer Experience and Cloud Solutions
Customer experience, engineered for scale.
CXIO designs, builds and runs digital commerce on SAP Commerce, Salesforce and AWS, with SRE practices in every delivery and AI where it earns its place.
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01
SAP Commerce practice
Implement, upgrade, integrate.
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02
Salesforce practice
Advise across the clouds.
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03
AWS practice
Architect, migrate, automate.
Services
Four practices, one delivery team.
Hire us for one, or combine them. Every engagement is held to the same engineering standards.
Salesforce
Consulting across the Salesforce clouds, so customer data, service and commerce work as one.
Typical work
- Cloud selection and roadmap
- Solution design
- Integration with commerce
- Rollout guidance
AWS
Cloud architecture, migration and DevOps for platforms that have to scale and stay affordable.
Typical work
- Architecture reviews
- Migration to AWS
- CI/CD pipelines
- Infrastructure as code
SRE
Reliability engineering, observability and incident practices built into how your platform ships and runs.
Typical work
- SLOs and error budgets
- Monitoring and alerting
- Incident response
- Post-incident reviews
AI Transformation
AI transformation, starting from the customer.
We help enterprise teams find the AI use cases worth building, prove them quickly and run them safely inside the platforms they already use.
- Assistants and agentsAnswer customers and support staff, with your orders and knowledge behind them.
- Search and discoveryHelp customers find what they meant, not only what they typed.
- Catalog and contentEnrich product data and drafts faster, with review before anything goes live.
- Evaluation and guardrailsTest sets, privacy rules and monitoring, so quality is a number you can watch.
Clients
Enterprise commerce across Europe and the US.
Selected project cases from our work in digital commerce.
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Germany
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Sartorius (opens in a new tab)
Germany
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Netherlands
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Germany
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United States
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The Cigna Group (opens in a new tab)
United States
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United States
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Lands' End (opens in a new tab)
United States
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Caterpillar (opens in a new tab)
United States
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Why CXIO
A small firm, accountable for the result.
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01
Founder-led
You work with the person accountable for the outcome. There is no handoff from a sales team to people you never met.
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02
SAP Commerce depth
Hands-on experience with the platform, down to the details that decide whether an upgrade goes smoothly.
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03
Enterprise delivery background
We know how large programs run: change control, release windows, many stakeholders. We plan around them.
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04
Reliability by default
SRE practices are part of every delivery, so what we ship is observable and ready for real traffic.
- 2022
- Founded in Brazil
- 2025
- Operating in the United States
- Independent
- Bootstrapped, no outside investors
About
Focused on customer experience.
CXIO is an independent, bootstrapped consultancy. We build the digital experiences enterprise customers actually use, and the commerce platforms behind them.
- Customer experience first
- We start from how customers browse, buy and get help, then choose the technology.
- Commerce platforms
- SAP Commerce, Salesforce and AWS, picked to fit the experience you want to deliver.
- Reliable by design
- SRE practices keep that experience fast and available when it matters.
- AI with guardrails
- AI added where it helps customers, measured against a baseline and monitored.
- Two continents
- Delivery experience across Europe and the United States.
Contact
Let's talk about your platform.
Tell us what you are building, upgrading or fixing. Your message goes straight to the founder.